Browser Keeps Crashing

Computer Problems → Browser Problems

Having this problem? Work through the steps below in order. Stop when the problem is solved; you do not need to perform every step.

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Common Causes

This problem can be caused by settings, drivers, software, connections, temporary Windows issues or hardware. Start with the simple checks before making major changes.

Step-by-Step Solution

  1. Restart the browser and computer.
  2. Disable recently installed extensions.
  3. Update the browser.
  4. Test with a new browser profile.
  5. Check available system memory and disk space.
  6. Reinstall the browser if crashes continue after profile and extension checks.
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Important: Before changing drivers, formatting storage, resetting Windows or removing important software, back up important files and make sure you understand what the step changes.

If the Problem Continues

Note what changed immediately before the problem started. Test the affected device or connection with another computer or network when possible. This helps separate a Windows/software issue from a hardware or service issue.

Quick Checklist

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