Having this problem? Work through the steps below in order. Stop when the problem is solved; you do not need to perform every step.
ADVERTISEMENT
Common Causes
This problem can be caused by settings, drivers, software, connections, temporary Windows issues or hardware. Start with the simple checks before making major changes.
Step-by-Step Solution
- Close suspicious pop-ups without clicking unknown buttons.
- Check browser notification permissions and remove unfamiliar sites.
- Review browser extensions.
- Run a trusted malware scan if pop-ups appear outside the browser.
- Uninstall suspicious applications.
- Keep the browser and Windows updated.
Important: Before changing drivers, formatting storage, resetting Windows or removing important software, back up important files and make sure you understand what the step changes.
If the Problem Continues
Note what changed immediately before the problem started. Test the affected device or connection with another computer or network when possible. This helps separate a Windows/software issue from a hardware or service issue.
Quick Checklist
- Restart the computer or affected device.
- Check cables, power and connections.
- Check Windows settings and Device Manager where relevant.
- Install trusted updates and drivers.
- Back up important data before risky repair steps.
ADVERTISEMENT