USB Port Not Working

Computer Problems → Keyboard, Mouse & USB

Having this problem? Work through the steps below in order. Stop when the problem is solved; you do not need to perform every step.

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Common Causes

This problem can be caused by settings, drivers, software, connections, temporary Windows issues or hardware. Start with the simple checks before making major changes.

Step-by-Step Solution

  1. Test another USB device in the same port.
  2. Test the device in another port.
  3. Restart Windows.
  4. Check Device Manager for USB controller errors.
  5. Avoid forcing damaged USB connectors.
  6. If several ports fail, investigate drivers, power management or hardware service.
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Important: Before changing drivers, formatting storage, resetting Windows or removing important software, back up important files and make sure you understand what the step changes.

If the Problem Continues

Note what changed immediately before the problem started. Test the affected device or connection with another computer or network when possible. This helps separate a Windows/software issue from a hardware or service issue.

Quick Checklist

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