Bluetooth Not Working

Computer Problems → Bluetooth & Audio

Having this problem? Work through the steps below in order. Stop when the problem is solved; you do not need to perform every step.

ADVERTISEMENT

Common Causes

This problem can be caused by settings, drivers, software, connections, temporary Windows issues or hardware. Start with the simple checks before making major changes.

Step-by-Step Solution

  1. Make sure Bluetooth is enabled in Windows.
  2. Turn Bluetooth off and on again.
  3. Restart the computer and Bluetooth device.
  4. Remove the device from Bluetooth settings and pair it again.
  5. Check Device Manager for Bluetooth adapter problems.
  6. Install the correct Bluetooth driver from the device manufacturer when needed.
← Bluetooth & Audio Next →
Important: Before changing drivers, formatting storage, resetting Windows or removing important software, back up important files and make sure you understand what the step changes.

If the Problem Continues

Note what changed immediately before the problem started. Test the affected device or connection with another computer or network when possible. This helps separate a Windows/software issue from a hardware or service issue.

Quick Checklist

ADVERTISEMENT